Calibre Security Group LLC ("Calibre", "we", "us") provides physical security consulting services. This policy explains what personal information we collect through this website, how we use it, and the choices you have. We practice what we advise: we collect the minimum we need, and we handle it carefully.

What we collect

We collect information you submit voluntarily through our forms: your name, work email address, phone number, job title, company name, country, and anything you write in a message field. If you download a resource (such as our Office Physical Security Self-Check), we collect the details you provide on that form. Like most websites, we also receive basic technical data — IP address, browser type, and pages visited — through standard server logs and the analytics cookies described below.

How we use it

  • To respond to enquiries and provide the services or resources you request.
  • To follow up on a resource download with relevant information about our services — you can opt out of these emails at any time.
  • To understand how our website is used so we can improve it.

We do not sell personal information, and we do not share it with third parties for their own marketing.

Where it's processed

Form submissions are processed and stored in Brevo (Sendinblue GmbH), our contact management platform, on servers located in the European Union. Brevo acts as a data processor on our behalf under its data processing agreement. Our website is hosted on Google Firebase, which also acts as a data processor on our behalf.

Cookies

This site does not set marketing or analytics cookies of its own. You can block or delete cookies through your browser settings; forms on this site continue to work without them.

Retention

We keep enquiry and lead records for as long as there is an active relationship or a realistic prospect of one, and delete records that are no longer needed. You can request deletion at any time (see below).

Your rights

Depending on where you live — including under the EU/UK GDPR and similar laws — you may have the right to access, correct, delete, or receive a copy of your personal information, to object to or restrict its processing, and to withdraw consent. To exercise any of these rights, email us at hello@calibresec.com. We respond within one business day and resolve requests without undue delay. You also have the right to lodge a complaint with your local supervisory authority.

Security

Access to personal information is limited to those who need it, protected by strong authentication, and transmitted over encrypted connections. No system is perfectly secure, but securing information — physical and digital — is our profession.

Children

Our website and services are directed at businesses and public-sector organizations. We do not knowingly collect information from anyone under 18.

Changes and contact

We will update this policy as our practices or legal requirements change, and revise the date at the top when we do. Questions? Contact hello@calibresec.com.